Statistics say that 85% of people trust an online review just as much as their friends word. The internet has become your living referral system that can win you new business or hurt your chances to compete in your community.
Most offices don’t like asking for reviews because they are concerned that:
But everyone agrees that reviews are vital to how consumers are shopping online every single day. So what’s the solution?
We’ve partnered with an advanced software that takes away all of those unnecessary feelings of discomfort.
This software can:
Currently we see a trend of low google reviews, and some offices are absolutely cashing in on this strategy right now. It’s such a good time to have a review management system in place
So what is review management? It is the act of setting up systems to reach out to your existing client base to generate feedback and real reviews from them. Their unique insight can transform your practice by learning the thoughts of your clients. Sometimes there are things that they have never shared.
This is one of many ways your patients are looking for your business today. And their #1 focus is on your reviews. Because other people’s feedback of your brand matters
On occasion you will be shocked and surprised. In other cases you will be thrilled. Either way it always leads to an increased awareness of how your company looks from an outside perspective, all while also gathering these positive reviews that are earning your more business.
If you are confident that your office is providing an excellent customer experience then your clients can’t wait to share their feedback.
If you are unsure of how your clients feel about your practice then this is the perfect opportunity to find out how they feel